• What is the delivery time?

    Your order is processed and delivered as soon as possible, with the utmost care. Your order is normally offered to your delivery address within 1 to 3 weeks. Note! Products from the Diamond Collection (voucher 11, 12 and 13) are delivered by appointment.

  • I have accidentally incorrectly entered my address details, what now?

    Note, your address can only be modified if your order has not yet been taken into consideration by our transporter.

    In case you want to indicate an address change for your order, you need to inform us as soon as possible via the support form, so we may modify the address in time.

  • Order/Delivery outside the UK

    At this time, orders placed through SDL Jewelry can only be delivered in the UK. Unfortunately, it is not (yet) possible for us to deliver outside the UK.

  • Could you provide me with the track and trace number?

    We do not send packages with track and trace number. Unfortunately, this means you cannot trace your package and you will have to wait until the package is delivered to your address.